Return & Exchange Policy

To retain the trustworthiness Just American Jackets have specified the following returned and exchange policy for the valued customers:

  • The return and exchange facility would be entertained within 30 days. Just contact at the provided email address and discuss the issue, after 30 days the return and exchange policy would not be validated.
  • In case of order cancellation, customers are allowed to cancel their order within 24 hours, so you will get your whole amount back in your account, but if the customers wants to cancel the order after 24 hours of order placement then the following conditions will be applied:
    • If the customer is cancelling the order after 24 hours, 30% will be deducted from the amount.
    • If the customer is cancelling the order within 3 days prior to shipping, 50% will be deducted from the amount.
    • After 3 days of order confirmation, cancellation facility will not be validated.
  • If the customers is having size issue we will exchange the jacket with the desired size, but the customer has to pay the handling and shipping cost which would be according to the weight and size.
  • If any product delivery issue occur from our side, like the product you get is slightly dissimilar from the one you have ordered (such as color, size and design issue) the exchange and return facility would be entertained, within 7 working days after shipment, let us know about the issue you are having, take the pictures of the jacket and mention the issue.
  • Return and exchange policy is not validated in case you are ordering the same product in different sizes.
  • Refund policy is not validated for custom orders.
  • Before sending you the order, our team of product inspectors check the jacket completely, but if you are having some issues you can contact at the given email address.
  • If the return gets confirmed by our side, you will get the RMA number which is necessary to stick it over the wrapping when you are sending the product back to us.
  • We are not charging any sort of tax from our customer, but each country acquires some custom policies so it would be endure by the customer.